available for new projects

Hi, I'm Christina.
I design clarity.

Product designer who turns confusing flows into ones people finish without swearing at their phone. Three projects below — fintech, wellness, and civic tech — each with the messy middle included.

See the work ↓ Say hello

Selected work

03
Fintech

Radix — onboarding redesign

Cut a 14-screen sign-up down to six and stopped new users from bailing before their first login.

Read case study
Role Lead Product Designer Timeline 10 weeks Tools Figma, Maze, Dovetail
The problem

New users were dropping off before finishing sign-up. The flow spanned 14 screens with an average completion time of 11 minutes.

The process

Mapped the full funnel and ran 12 usability sessions. Found redundant identity checks and progress cues that gave users no sense of how close they were to done.

The solution

Consolidated 14 screens into six, added a progress ring, and moved document verification to run in the background instead of blocking the flow.

Constraints

Compliance required every identity field to stay, so the win came from sequencing and pacing, not cutting requirements.

4 min

average completion time, down from 11 — and sign-up completion rate up 38% quarter over quarter.

Wellness

Bloom — daily check-in redesign

Replaced a clinical mood scale with something people actually wanted to open every day.

Read case study
Role Product Designer Timeline 6 weeks Tools Figma, Lookback
The problem

Seven-day retention on the daily check-in sat at 9%. Interviews found the mood scale felt like a form, not a moment for the user.

The process

Shadowed two therapists and tested tone and rhythm of prompts with 20 participants over three weeks, rewriting copy after every round.

The solution

Swapped the 1–5 scale for a tactile "weather" metaphor — sunny, cloudy, stormy — paired with warmer, more varied prompt language.

Constraints

Clinical advisors needed the data to stay analyzable, so each weather state still mapped to a standard mood score behind the scenes.

41%

seven-day retention, up from 9% — and average session length nearly doubled.

Civic tech

Ballot Buddy — first-time voter mode

Helped first-time voters finish their whole ballot instead of giving up at the local races.

Read case study
Role Design Researcher Timeline 8 weeks Tools Figma, Airtable
The problem

First-time voters abandoned the site once they reached local and down-ballot races they didn't recognize.

The process

Interviewed 15 first-time voters and partnered with two local newsrooms to source plain-language, nonpartisan candidate summaries.

The solution

Built a "know enough to vote" mode: short summaries per race, a save-and-return ballot, and a printable cheat sheet for the polling booth.

Constraints

Every summary had to clear a nonpartisan review before shipping, which shaped how fast content could go live before election day.

72%

of test users completed their full ballot, up from 31% on the county's default site.